Make sure the retailer and manufacturer provide good support before you buy.

Buying a headset is not as easy as it may seem. Ensuring it will work correctly with your phone system to your specific needs is they key to success. Headsets can make your life easier and more productive and should last years.

Our advice is to do it right the first time, to save you countless headaches down the road.

Things to consider before you buy a headset:

1. Make sure the retailer knows headsets. Buying a headset from a company that doesn't know what they are doing, already puts you in a deep hole. Right off the bat you don't even know if you're going to get the right solution. You might save a little money but is it worth it?

2. Does the retailer supply parts? I've talked to many people who have bought headsets but get absolutely no support in trouble shooting or in spare parts or accessories. Good stores supply all supporting products and know which ones to recommend. This will save you countless time and frustration in figuring things out later on down the road.

3. Buy online. You may wonder about this one, but buying online is often cheaper then a retail store, selection is greater and you get permanent records/invoices should problems happen later, even years later. Your file can be easily looked up to help trouble shoot, find support or get warranty replacements fast.

4. Buy from a reputable manufacturer. Generic brands exist for less money, but don't often work as well and for reasons 2 and 3 above, is not always a good idea. Good manufacturers supply replacement parts and have good service/warranty procedures in place. Less known manufacturers or generic ones from say overseas offer no support after the sale is made and is not worth the hassle.

We've been in the headset business for awhile now and provide an honest service with the customer in mind. Buyers need to know who to trust and often remain suspicious (as they should be), but take our word, we'll do out best to help and provide all the support and expertise you need.

For more information visit www.telecomsuperstore.com